eyeOS Support

Introduction

eyeOS provides conveniently packaged Support Packs for Open Source and Comercial Edition customers.

Whether you are trying eyeOS for the first time or deploying a mission-critical application, we have a plan that meets your needs and budget.

Open Source Support

Open Source Support is a perfect package to start using eyeOS. This package is sufficient for getting eyeOS up and running.

Professional Support

Professional Support offers significantly faster response times compared to the Open Source Support, and access through phone service. This is the ideal support package for elaborate installations or companies who require prompt access to our in-house expertise.

Premium Support

Premium Support offers eyeOS's highest level of support, including access to our in-house experts 24 x 7 x 365 for Priority 1 issues. Premium Support is the best choice for companies where eyeOS is a critical application, or where there are thousand of users.

Security fixes on-the-go

With this plan, when security fixes become available, we will warn proactively you when the fixes will be published and how to update, so your system won't be exposed at any moment.

Update notification

This service provides automatic, real-time updates on the latest eyeOS version. With this service, users are ensured that they are always able to use the latest certified version of eyeOS server, to better plan their upgrades, and to be updated on any modifications to the product roadmap.

Issue Resolution Commitment

Users benefiting from this service can view the tracking cycle for any bug or error they have identified. The eyeOS R&D and support organizations are committed to providing the fastest possible turnaround in resolving these issues.

Get your professional support today

If you are interested in adquiring a support plan for your company, please contact us at . Thanks!